Co-Founder, Cawston Press & Former Marketing Director, Pret A Manger
Mark’s shares his insights from Pret A Manger of how creating a Great Place to Work culture drives employee engagement, service excellence and ultimately sales.
• Practical insights on creating a Great Place to Work culture and service excellence
• Insightful and engaging speaker
After beginning his marketing career with United Biscuits and Diageo, Mark became Marketing Director of Green & Black’s Organic Chocolate in 2001. During Mark’s tenure sales increased from £4m to £30m leading to an acquisition by Cadbury Schweppes. Green & Black’s was voted the UK’s coolest food brand by Superbrands for five successive years.
In 2012, Mark became Marketing Director of Pret A Manger. Mark oversaw the marketing and creative for more than 400 shops in the UK, US, France and Asia. Pret’s global turnover is now in excess of £700m and Pret was recently voted Brand of the Year by readers of Marketing Week.
In October 2016, Mark stepped down from his full time position at Pret to take on a new part time Board advisory role with the company. He now combines Pret with a number of other advisory and investment roles including Cawston Press premium soft drinks where he is Co-Founder and Union Hand Roasted Coffee where he is a non-exec Chair.